Condo Concierge Services in Mississauga

When you are responsible for providing a safe, welcoming community for your condominium residents and staff, you need trustworthy condo concierge services Mississauga property managers can rely on.

At Probe Security, our condo concierge services in Mississauga has been providing superior concierge security professionals to condo communities since 1978. With over 45 years of experience providing exclusive first-rate security and concierge services, we are the premier security company trusted by condo managers throughout Mississauga.

Probe Security is your first line of defence against intruders, working hard to protect your property while ensuring each resident, guest, and employee is warmly welcomed.

We set ourselves apart by carefully selecting each concierge in Mississauga, providing a team of highly trained professionals who take their jobs seriously. Rest assured, every resident interaction will be friendly and attentive, with concierges who take pride in providing superior service.

Our history in offering condo concierge services in Mississauga puts us at the forefront of custom concierge providers, offering tailor-made condo concierge services Mississauga property managers know they can rely on.

Probe Security maintains the high level of service your residents deserve, and takes pleasure in becoming valued members of Mississauga condo communities.

Condo Concierge Services in Mississauga

Professionally Trained Concierge Services in Mississauga

Probe Security’s concierge service is designed to provide a constant presence at your front desk. When residents enter your lobby, they know that their property, assets and loved ones are protected. We are committed to the following:

  • Performing duties efficiently
  • Maintaining strict confidentiality
  • Being friendly and courteous
  • Being proactive, honest and reliable

To deliver on our promises, we provide highly trained and experienced concierge professionals who stand guard as your first point of contact. As a result, you have a constant reminder your building is monitored, deterring intruders while ensuring every resident and guest receives a warm welcome from a friendly face.

One of the challenges many security companies face is ensuring their security guards are approachable while maintaining a watchful eye to spot possible threats. This is where Probe sets itself apart, with a keen understanding of providing superior customer service while monitoring visitors.

Probe believes every condo community requires customized solutions to suit their unique needs. We have perfected the concept of tailor-made solutions, focusing on customization that delivers exceptional resident and guest experiences.

Our meticulous recruitment process is at the heart of our success, taking time to find the most qualified, trustworthy security professionals who share our commitment to caring, diligent service. We use a thorough screening process, with candidates qualifying to move forward in the selection process only once we complete a background check and confirm all references.

Finally, our in-depth training process ensures all new concierges are equipped with the skills and knowledge to perform their jobs. Each new assignment includes detailed site orientation, ensuring our Mississauga concierges understand potential security vulnerabilities. They also meet with key team members to improve communication and to learn more about your staff and residents to create positive experiences day after day.

Probe's Security Services in Mississauga

At Probe Security, we go above and beyond to ensure your residents are catered to and that your property is protected. Through customization, we deliver the personal touch and detailed protection condo properties need. Our customized concierge security services in Mississauga include:

Concierge & Security Services

Since 1978, Probe has worked hard to create a comprehensive list of services we can add to the standard duties you expect. As a result, you can customize your concierge and security services, including but not limited to the following:

  • Conflict resolution
  • Front desk services
  • Lawful subject control
  • Ongoing safety & emergency patrol
  • Underground garage security
  • Alarm response protocol
  • Unauthorized entry restriction
  • Visitor parking and vehicle management
  • Security system use
  • Contractor supervision
  • Tenant rule enforcement
  • Parcel and mail security
  • Building management assistance

Access Control

Customized access control ensures you mitigate security risks while providing easy resident entry to your common areas and units. We provide assessments of your site to find opportunities for improvements, and can introduce the latest access control systems to help keep your property secure.

Front Desk and Visitor Management

Training separates our concierges from the rest, providing a warm welcome and assistance to residents and guests on a daily basis. However, our concierges also have the necessary skills to respectfully but diligently identify potentially threatening visitors.

Our concierges are trained to interact with visitors with a friendly, respectful attitude, using proven protocols to confirm each visitor is authorized to enter the building.

Emergency Response

Emergencies create chaotic situations, making it difficult to maintain control and keep everyone safe. Our concierge services emergency response is immediate and safe with training in your emergency response and management protocols, the location of firefighting equipment and your condominium’s fire and emergency plans.

We will act quickly, keeping residents calm and providing clear instructions to ensure everyone leaves the building safely.

Package and Mail Management

Busy front desks see the arrival of not only visitors, residents, and service providers but also daily mail and package deliveries. Without a package and mail management process, deliveries can get lost.

Our condominium concierges are trained in accepting packages and handling mail to ensure everyone receives their deliveries in a timely manner.

Additional Security Services We Offer

We offer additional security services to meet your needs, including:

Construction Patrol Guards Mississauga

Our 24/7 monitoring protects construction sites against vandalism, theft and other criminal activity, providing the following security specialists:

  • Security guards
  • Elevator guards
  • Fire watch
  • Traffic control
  • Parking control
  • Emergency guard services

24/7 Security Guard Services Available

Probe’s Dispatch Centre responds to security issues with 24/7 customer support available as a direct line to back up our on-site security guards. Our security guards call in status reports throughout their shifts, and our onsite teams are equipped with mobile support around the clock.

Probe Security prides itself in creating welcoming Mississauga condo communities where residents feel safe in their homes.

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