Concierge Service Toronto

You have a responsibility to provide a welcoming, well-maintained community where residents and owners feel safe. Hiring a trustworthy concierge service Toronto property managers trust is essential.

At Probe Security, our condo concierge services in Toronto are tailor-made to ensure residents and visitors enjoy the ultimate concierge experience while providing a first line of defence against intruders. Our highly trained, professional condo concierges reflect well on your commitment to superior service. We take pride in providing a friendly face residents can trust.

Since 1978, Probe Security has been your Toronto security specialist trusted by condo managers, corporations, and boards. We fulfill your customized requirements to ensure you maintain the high standards of your residents and condo corporation. As a leading concierge service in Toronto, we become valued, trusted members of your condo community.

Probe Security: Trusted Condo Security Services in Toronto

Probe Security’s condo concierge adds value and security to Toronto Condos for owners, residents, and property management. We are here to ensure your residents feel safe and that owners see their assets are protected.

As a trusted condo security service in Toronto, Probe offers highly trained and experienced concierge professionals as the first point of contact to deter intruders while ensuring residents feel at ease.

When people arrive at the building, they are greeted by a friendly face trained to provide a constant presence that helps keep unwanted visitors at bay. Every condominium has unique needs, which is why we tailor our condo concierge services in Toronto to every client.

We focus on providing exceptional resident and guest experiences with front desk services in Toronto you can depend on, including:

Performing duties efficiently
Maintaining strict confidentiality
Being friendly and courteous
Being proactive, honest and reliable

We can customize a concierge plan that aligns with your needs and ensures each resident feels heard and valued. Our goal is to make your staff and residents’ lives easier.

At Probe, we pride ourselves on our diligent recruitment process to ensure we are hiring qualified, trustworthy security professionals. Our thorough screening process includes interviews, background checks and reference confirmation.

Candidates who don’t meet our strict requirements do not proceed in the selection and assignment process.

Probe can create custom solutions and train your concierge on the processes specific to your community. As a result, you can rely on our concierges to provide respectful, inclusive interactions with staff and residents on a daily basis.

Our Tailored Concierge Security Services

Tailored concierge security services are the foundation of our success. We can provide the following customized services for condo concierge in Toronto:

Concierge and Security Services

As your concierge, we fulfill all the standard duties you expect while going above and beyond to deliver superior services and protection, including:

Conflict resolution
Front desk services
Lawful subject control
Ongoing safety & emergency patrol
Underground garage security
Alarm response protocol
Unauthorized entry restriction
Visitor parking and vehicle management
Security system use
Security access control
Contractor supervision
Tenant rule enforcement
Parcel and mail security
Building management assistance
Access control

Front Desk and Visitor Management

Our concierges are trained to offer a warm welcome and assistance to residents and guests, while keeping a close eye on potentially threatening visitors. We train our concierges on proper protocols for people visiting the building.

Emergency Response

Our concierges are fully trained in emergency response and management protocols. You can trust our team to respond quickly in emergency situations following your emergency plans.

They also help keep residents calm and provide instructions to safely leave the building. Our training includes the location of firefighting equipment and a review of your condominium’s fire and emergency plans.

Package and Mail Management

Our condominium concierges are trained on accepting packages and handling mail based on your community’s process. We efficiently manage outgoing and incoming mail to ensure every package and piece of mail arrives safely in the hands of the intended recipient.

Additional Security Services We Provide

We also continue to meet the changing needs of our clients, including the following additional security services:

Construction Patrol Guards Toronto

Construction sites call for 24/7 monitoring to protect against vandalism, theft and other criminal activity. Probe’s construction security team offers the following:

Security guards
Elevator guards
Fire watch
Traffic control
Parking control
Emergency guard services

We protect your site and help manage day-to-day operations to keep your site safe and organized.

24/7 Security Guard Services Available

As a responsive security team, we offer a Dispatch Centre ready to take action when a security issue arises. We are ready to assist with 24/7 customer support when an emergency occurs, with a direct line to back up for our on-site security guards.

Our security guards are also required to call in regularly to confirm all is well, and we back up our onsite team with mobile support around the clock.

Probe Security can help create a safe, welcoming condo community that makes you and your residents’ lives easier.